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How to Mail Merge in Outlook

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Sending personalized emails to multiple recipients is a breeze with the mail merge feature in Microsoft Outlook. Whether you’re reaching out to clients, colleagues, or a mailing list, mail merge allows you to combine a standardized email template with data from a spreadsheet to create custom messages efficiently. This guide will walk you through the process “How to Mail Merge in Outlook?”

What Is Mail Merge in Outlook?

Mail merge is a feature that enables you to send customized emails in bulk by merging:

  1. A data source (like an Excel spreadsheet) containing recipient information.
  2. An email template created in Microsoft Word.

This is particularly useful for scenarios like sending:

  • Event invitations.
  • Newsletters.
  • Customer appreciation emails.
  • Follow-ups with personalized content.

Step 1: Prepare Your Data Source

The first step is to create a data source containing the recipient information you want to personalize in your emails.

How to Set Up Your Data Source
  1. Open Microsoft Excel and create a spreadsheet.

  2. Include columns for all the information you need (e.g., First Name, Last Name, Email Address, and Custom Message).

  3. Fill in the data for each recipient.

  4. Save the file as an Excel Workbook (.xlsx) or a compatible format.

Example of data source:
First NameLast NameEmail AddressCustom Message
JohnDoejohn.doe@example.comWelcome aboard!
JaneSmithjane.smith@example.comHappy holidays!
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Step 2: Write Your Email Template

Next, you’ll create the email body using Microsoft Word.

Steps to Create an Email Template
  1. Open Microsoft Word and type the content of your email.

  2. Use placeholders for personalized information, such as:

    • “Dear [First Name],”

    • “We appreciate your support, [Custom Message].”

  3. Go to the Mailings tab and select Start Mail Merge > E-Mail Messages.

You can also use the Copilot to write emails. Check our unlocking productivity guide: 
Unlock Productivity: Use Copilot in Outlook

Step 3: Connect to Your Data Source

Link your Excel file to the Word email template to pull in recipient details.

Steps to Link Data
  1. In the Mailings tab, click Select Recipients > Use an Existing List.

  2. Browse to locate your Excel file and select it.

  3. If prompted, choose the correct worksheet within the Excel file.

Step 4: Insert Merge Fields

Now, personalize your email by adding placeholders (merge fields) where needed.

How to Add Merge Fields
  1. Place your cursor in the email where you want personalized content.

  2. Click Insert Merge Field in the Mailings tab and select fields from your Excel file (e.g., First Name, Custom Message).

Example Email Template
 Dear «First_Name»,
Thank you for joining us. «Custom_Message».
Best regards,  
[Your Name]

Step 5: Preview and Finalize

Before sending, ensure everything looks as expected.

Preview the Emails
  1. Click Preview Results in the Mailings tab.

  2. Use the arrows to review each personalized email.

Make Adjustments

If needed, edit the template or data source to correct any errors.

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Step 6: Send Your Emails

Once satisfied, you’re ready to send the emails.

Steps to Send Emails
  1. Click Finish & Merge > Send E-Mail Messages.

  2. In the dialog box:

    • Set the To field to the email column (e.g., Email Address).

    • Add a subject line.

    • Choose the email format (HTML for rich-text emails).

  3. Click OK to send the emails.

Tips for a Successful Mail Merge in Outlook

  1. Test First: Send a few test emails to yourself or colleagues to ensure formatting and personalization are correct.

  2. Check Data Accuracy: Review your Excel file for typos or missing information before starting the merge.

  3. Use HTML Format: For professional-looking emails with formatting, select HTML as the email format.

  4. Handle Attachments: If you need to include attachments, consider using third-party tools or VBA scripts, as mail merge doesn’t natively support attachments.

  5. Email Limits: Be mindful of email limits set by your email server or provider to avoid being flagged for spam.

Why Use Mail Merge in Outlook?

Mail merge is an efficient way to:

  • Save time when sending personalized bulk emails.

  • Ensure consistent branding and messaging.

  • Enhance customer relationships by addressing recipients individually.

By following the steps in this guide, you can create professional and personalized emails at scale, improving communication and engagement with your audience.

Frequently Asked Questions

Can I use mail merge in Outlook without Excel?

Yes, you can use other data sources like an Access database or a Word table, but Excel is the most common and user-friendly option.

Mail merge doesn’t natively support attachments. You’ll need third-party tools like Mail Merge Toolkit or VBA scripts.

The limit depends on your email provider’s sending restrictions. For example, Microsoft 365 typically allows up to 10,000 emails per day for business accounts.

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